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OUR SERVICES AND
SOLUTIONS |
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| A. Services |
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| MedexOne approaches to the provision of quality customer is
both creative and innovative in keeping pace with the fast changing
pace of the industry. We understand that each organization or
practice is unique in nature. In view of this uniqueness, we
are committed to work with you throughout the entire process
of computerizing your practices or organization, the same way
you render individual care to each patient. MedexOne has adopted
a set of rules and strictly adhere to them when servicing our
clients . This is to maintain a consistent high level of performance
as we know that quality customer service and maintenance are
of paramount importance in software business. |
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i. |
Consultation |
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In the implementation of any projects,
MedexOne’s experts always start by listening to
our clients. We understand that each practice or organization
is unique in nature.We will analyse the work flow of your
practice ororganization,study the requirement,evaluate
your goals and objectives, and then propose a solution
that would best suit your needs . Finally, coming out
with a comprehensive plan to implement the system.
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ii. |
Installation |
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Our pool of dedicated staff are well trained
to install and configure hardware, software , connectivity
options and other related jobs. |
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iii. |
Customization |
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We understand that each practice or organization
is unique and the requirement is different . We have programmers
working closely with you to understand requirements and
tailor the solution that meet your specific needs. |
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iv. |
Training |
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Training form an important part of the
computerization process. We provide training on hardware
and software knowledge so that your staff will acquire
the required knowhow and skill for the successful implementation
of the system. |
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| B. Solutions |
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| Other than our standard products, we also provide solutions
tailor to the needs of individual clients. |
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| a. |
Networking |
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Medical and dental practitioners , who operates a chain
of clinics will facing piles of problems in managing their
business. Problems shall be in two layers ie branch operations
and consolidation all the branches for control purposes.
We are able to provide solution to addresses and solve
these problems. Firstly , by adopting MedexClinic will
enable medical practitioner to computerize their branch
operations and next stage we will link the clinics( multiple
branches) together by adopting an Off line or Online application.
Off line (synchronized) method will be adopting a Client
Server technology while On Line (real time) system will
be using Web Based solution. Choice of the architecture
will depend on the individual needs and requirements.
MedexOne provides both type of solutions. This application
enables clinics chain operators to have a centralized
data management system . Benefits derived from this application. |
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Consolidation of
accounts |
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Reports on daily branch business
done and cash flow analysis. |
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Centralized stock
control. Bulk purchased, hence enjoying quantity
discount. |
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Allowed transferring of patients’
information between branches |
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Saving hardware
cost. Medical equipment e.g Imaging machine need
to be at one location only . All images can be
transferred to the required branches. |
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Allowed patients
to visit whichever branch as data and records
can be transferred from one branch to another
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Other features
can be customized according to the operators requirements. |
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Other than the above, we also provide PDA and 3G connection
to the system. Information can be accessed anywhere in
the country.
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b. |
Customization |
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We develop all our products from the ground up and is
not a reseller of another company’s software. We
have the freedom to alter or change the software according
to the clients need and requirements. |
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| i. Data
conversion and extraction |
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Data conversion
and data extraction service for data in existing
software system to MedexOne system. |
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Data conversion for DOS –
based program |
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Data conversion for Window based
system |
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Data extraction for customized
reports eg Insurance/Billing reports, sales summary
reports , patient reports and etc. |
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Electronic medical record Templates
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Notes templates according to
individual needs |
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Patient demographics |
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Many others |
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| ii. We also handle
customized project |
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